The Role of Organizational Citizenship Behavior on Employee Engagement and Organizational Effectiveness

Abstract

We may simply accomplish and support the effectiveness of the company by boosting employee participation without sacrificing job capability. The connection between employee engagement, OCB, and organizational success may be examined using OCB literature. According to an ex post facto survey, there is a correlation between OCB, employee engagement, and organizational success. The combined evaluation looks at the segments that establish informal OCB-employee connections, as well as organizational success. We can see that in order to enhance effectiveness, a high degree of OCB is required, which is made possible by the prospects of engaged personnel. The only way to assess effectiveness is to have a high degree of employee engagement through HR's function. It is much easier to achieve organizational success when employees have a pleasant and positive work environment. The idea of OCB plays a significant part in effectiveness, and it is seen as a good precursor to performance and effectiveness. This study focuses on workers that are occupied with their jobs and have characteristics that help to establish a pleasant work environment, which leads to organizational effectiveness.